Learn how we use cookies and similar technologies to provide, protect, and improve your experience on the Askobo expert consultation platform.
Last updated: February 12, 2026
This Cookie Policy explains how Askobo uses cookies and similar technologies to provide, protect, and improve our expert consultation platform. We use cookies for authentication, security, analytics, user preferences, and essential platform functionality.
Required for platform functionality and security
Help us improve user experience and platform performance
Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences, analyze how you use our platform, and provide a personalized experience.
Small text files stored by your browser
Data stored in your browser for longer periods
Temporary data stored during your session
We categorize cookies based on their purpose and duration. Each type serves a specific function to ensure our platform works effectively and securely.
Required for basic platform functionality and security
Help us understand how users interact with our platform
Remember your settings and preferences
These cookies are essential for keeping you logged in securely and protecting your account from unauthorized access.
access_token - Your authentication token for API requestsrefresh_token - Token used to renew your sessionuser_role - Your role (expert, seeker, admin)is_email_verified - Email verification statusPurpose: Keep you logged in securely across different pages and sessions
Duration: 24 hours (access_token), 7 days (refresh_token)
These cookies help us track your active session and provide a seamless experience as you navigate through our platform.
askobo_session_id - Unique session identifiercurrent_session_id - Active session trackingsession_id - General session managementPurpose: Track user activity, prevent duplicate sessions, and manage user engagement
These cookies remember your settings and preferences to provide a personalized experience on our platform.
analyticsAndCookies - Your consent for analyticsThese cookies help us understand how our platform is used and identify areas for improvement to provide better service.
These cookies are essential for our video consultation services, ensuring smooth communication between experts and seekers.
daily_token - Daily.co video call authenticationauth_token - Video call session authenticationtoken - General video call tokenbooking_data - Meeting details and agendabooking_id - Meeting identifieruser_data - Participant informationThese cookies help manage payment processes and ensure secure transactions on our platform.
Some cookies are set by third-party services that we use to enhance our platform functionality and user experience.
Beyond traditional cookies, we use various browser storage technologies to provide a better user experience and ensure platform functionality.
accessToken - Authentication tokenrefreshToken - Token refreshuser - User profile dataauth_user - Authentication user dataaskobo_session_id - Session trackingcurrent_session_id - Active sessionbooking_data - Meeting informationfresh_login_user_id - Login stateYou have several options for managing cookies and similar technologies on our platform. However, disabling certain cookies may affect platform functionality.
While you can disable cookies, doing so may affect your experience on our platform. Here's what you can expect:
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you through our platform or by email. The "Last updated" date at the bottom of this page will be revised accordingly.
If you have any questions about our use of cookies or this Cookie Policy, please don't hesitate to contact us.